Binance and Pocketoption

I have been using binance to deposit and withdraw cash to pocketoption for greater than 5 years now .Yesterday i did a withdrawal from pocketoption to binance but the quantity has been locked by binance .I contacted help relating to this and i was directed to a help specialist and he stated "Your account has transactions with addresses outdoors of our phrases of use" and i ought to wait until 31st august till the assessment is accomplished . So is it a violation to use binance to deposit/withdraw money from pocketoption