Howdy, I've the following difficulty with binance, in the course of the day of October 10 I had a liquidation in my account because of the lack of ability to shut positions, for about 10 minutes before the flash down, throughout this time it was not potential to close positions and/or make inner transfers, this brought about a liquidation in my account of roughly 17,600 USDT.
I contacted help to discuss this concern and hooked up photographs of the errors. In response, Binance despatched me a alternative proposal for $2,400 USD, together with a collection of legal circumstances if I accepted its phrases.
Briefly, reject his supply.
The rationale: I don't understand why I should assume losses on account of binance errors, I haven't acquired any more responses from binance, what am I alleged to do in these instances? Does anybody have an identical expertise?
In case you're questioning, my leverage was zero.30%
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