Binance turning into scam??

so i am a verified consumer and i’ve been utilizing binance perfectly superb.

Right now morning i deposited $10,000 and binance disbaled my withdraw perform and asking me to confirm proof of tackle, whereas they immedicately reject my handle proof no matter no matter document i submit

and their help staff has been useless, been chatting with them the entire day while they hold forwarding me from agent to agent with none answer.